We offer discounts if you are taking multiple paid Crisp website (Crisp Pro or Crisp Unlimited) under the same account. This means if you have multiple (different teams) you can have separate inboxes for each team under one Crisp account. A Crisp website is another name for a "Crisp team", into which you can invite operators to collaborate and answer customer questions.
A Crisp website is tied to a specific livechat identifier, which you can install on one or multiple domains (eg: website.com, sub.website.com, etc). Plans are billed per-crisp inbox, so you only pay per livechat identifier, not per domain and sub-domains.
Why would we bill based on consumption (as all others do), while we are used to unlimited plans everywhere else (mobile carriers, Internet access providers, etc.)?
Unlimited is peace of mind at the end of the month; this allows you to allocate more energy to your core business rather than petty subscription policies.
That being said, the live chat solutions they choose must also be PCI compliant.
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Log in to online banking, click on "Support" in the upper right corner and then select "Secure Chat".